Cashiers
A cashier is a person who operates a POS terminal. Each cashier has a name, a short code for identification, and a numeric PIN for logging in.
Creating a Cashier
Navigate to Dashboard > POS > Cashiers and click Create Cashier.
Required Fields
Name
Display name
Free text (e.g., "John Doe", "Sarah")
Short Code
Unique identifier
1-10 characters, letters and numbers only, stored as UPPERCASE
PIN
Login code
8 or more digits, numbers only
Important Rules
PIN is numbers only. No letters, no special characters. Just digits.
PIN must be at least 8 digits (e.g.,
12345678).Each PIN must be unique. No two cashiers can share the same PIN, because the system identifies cashiers by their PIN at login.
Short codes must be unique per merchant.
Short Code vs PIN (Important!)
Short Code = A label. NOT secret. Shows in Order IDs and reports.
PIN = A password. SECRET. Numbers only. Used to log in.
What
A label / identifier
A login password
Format
Letters + numbers (e.g. JD)
Numbers only, 8+ digits
Secret?
No
Yes
Used for
Tracking in Order IDs
Logging into terminal
The short code is a label. The PIN is a password.
Managing Cashiers
Edit a Cashier
You can change:
Name
Short code
Active/inactive status
You cannot view a cashier's current PIN. PINs are hashed and cannot be retrieved.
Reset a PIN
If a cashier forgets their PIN:
Go to Dashboard > POS > Cashiers
Click the cashier's menu and select Reset PIN
Enter a new PIN (8+ digits)
The cashier's old PIN no longer works
All active sessions for that cashier are terminated
Deactivate a Cashier
Deactivating a cashier:
Prevents them from logging into any terminal
Ends all their active sessions
Does not delete payment history
Can be reactivated later
Cashier Accountability
Every payment created by a cashier is tracked via the Order ID:
This means merchants can:
See which cashier processed each payment
Filter payment history by cashier
Audit cashier activity across terminals
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